Wayne-Finger Lakes BOCES is seeking a Financial Services Program Manager to lead the support, implementation, training, and ongoing management of financial software systems used by component school districts. This leadership position supervises a team of financial software specialists and serves as a key resource for school district business offices, technology staff, and administrators.
The successful candidate will oversee financial application services related to accounting, payroll, budgeting, and financial reporting, while ensuring compliance with federal and state regulations. This role combines staff supervision, project management, customer service, technical support, and financial systems expertise.
Essential Responsibilities
Leadership & Program Management
- Supervise, train, and support staff responsible for implementing and maintaining financial software systems.
- Develop and implement service plans for component school districts.
- Assist in budgeting, service planning, and cost projections for software implementations and upgrades.
- Coordinate financial software review committees, user groups, and regional collaboration efforts.
- Prepare and present written and verbal reports regarding program activities and outcomes.
Financial Software Support & Training
- Provide training to school district personnel on financial software applications, from beginner through advanced levels.
- Support financial management systems used for accounting, payroll, budgeting, and related business functions.
- Research, test, install, and maintain financial software applications and updates.
- Troubleshoot software and hardware issues both remotely and onsite.
- Format and convert data between software platforms when districts transition to new systems.
- Maintain documentation, training materials, manuals, newsletters, and software communications.
Customer Support & Consultation
- Partner with district administrators and technology teams to assess needs and recommend technology solutions.
- Serve as a liaison between school district personnel, software vendors, and regulatory agencies.
- Advise districts on software purchases, upgrades, and best practices.
- Coordinate technology-related projects that impact financial operations.
Compliance & Reporting
- Assist districts with year-end fiscal processing and financial reporting requirements.
- Prepare or support financial reports, including W-2s, 1099s, retirement reporting, and other required submissions.
- Ensure payroll and earnings information is accurately reported according to federal and state requirements.
- Stay current on emerging technologies, regulatory changes, and industry best practices.
Technical Operations
- Perform software installation, configuration, maintenance, and user administration activities.
- Support network-based and standalone financial software environments.
- Maintain inventories of computer-related equipment used in supported districts.
- Track software licensing, purchases, and service records.